Privacy policy

Last Updated: November 27, 2024

Welcome to Boutique Tones! Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information in compliance with the General Data Protection Regulation (GDPR) and other applicable laws.

1. Data Controller

The data controller is Boutique Tones, located at:

  • Address: Via Lisbona 2, Foligno (PG), 06034, Italy
  • VAT Number: IT03903040545

For any privacy-related inquiries, you can contact us at info@boutiquetones.com.

2. Data We Collect

We collect the following personal data when you use our services:

  • Identity Data: Name and surname
  • Contact Data: Email address, phone number, and physical address
  • Transaction Data: Details of purchases made through our website
  • Technical Data: IP address and device information (via cookies)

3. How We Use Your Data

Your personal data is used for the following purposes:

  • To process and deliver your orders
  • To provide customer support
  • To improve and personalize your shopping experience
  • To comply with legal and regulatory requirements
  • To send you marketing communications (only if you have provided consent)

4. Legal Basis for Processing

We process your personal data based on one or more of the following legal bases:

  • Contractual necessity: To fulfill the contract when you make a purchase
  • Legal obligations: To comply with legal requirements (e.g., tax and accounting laws)
  • Consent: For marketing communications and cookies
  • Legitimate interest: To improve our services and website functionality

5. Sharing Your Data

We may share your data with trusted third parties for specific purposes, such as:

  • Payment Processors: To securely process transactions (e.g., PayPal, Shopify Payments)
  • Service Providers: To host our website and deliver email communications
  • Legal Authorities: When required to comply with legal obligations

Your data will never be sold or shared for purposes unrelated to your interaction with our services.

6. Data Retention

We retain your personal data for as long as necessary to:

  • Fulfill the purposes outlined in this Privacy Policy
  • Comply with legal and accounting obligations

For marketing data, we will retain your information until you withdraw your consent.

7. Your Rights

Under GDPR, you have the following rights regarding your personal data:

  • Access: Request a copy of the data we hold about you
  • Rectification: Correct inaccuracies in your data
  • Erasure: Request deletion of your data where applicable
  • Restriction: Limit how we process your data
  • Data portability: Receive your data in a portable format
  • Objection: Object to processing based on legitimate interests
  • Withdraw consent: Withdraw consent for marketing communications

To exercise your rights, please contact us at info@boutiquetones.com.

8. Cookies and Tracking

We use cookies to enhance your experience and collect analytical data. For more information, see our Cookie Policy [link to Cookie Policy].

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including encrypted connections (HTTPS) and secure storage on trusted platforms such as Shopify.

10. International Transfers

If your data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as the use of Standard Contractual Clauses (SCCs).

11. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page, and significant updates will be communicated to you via email or through our website.

12. Contact Information

If you have questions or concerns about this Privacy Policy, please contact us:

  • Email: info@boutiquetones.com
  • Address: Via Lisbona 2, Foligno (PG), 06034, Italy

Cookie Policy

Last Updated: November 27, 2024
At Boutique Tones, we value your privacy and strive to be transparent about the technologies we use. This Cookie Policy explains what cookies are, how we use them, and how you can manage your preferences.

1. What Are Cookies?

Cookies are small text files stored on your device (computer, smartphone, tablet) when you visit a website. They are widely used to make websites work efficiently, enhance the user experience, and provide information to website owners.

2. Types of Cookies We Use

We use the following types of cookies on our website:
Essential Cookies: These cookies are necessary for the basic functionality of our website, such as navigating between pages or processing payments.
Analytical/Performance Cookies: These cookies help us understand how visitors interact with our website by collecting information anonymously (e.g., Google Analytics).
Marketing/Advertising Cookies: These cookies are used to deliver relevant advertisements and track the effectiveness of our marketing campaigns.
Functionality Cookies: These cookies allow us to remember your preferences and provide a more personalized experience.

3. How We Use Cookies

We use cookies to:
Ensure the proper functioning of our website.
Analyze website traffic and improve performance.
Remember your preferences, such as language or login details.
Deliver tailored advertisements based on your browsing behavior.

4. Third-Party Cookies

Some cookies are placed by third-party services we use, such as:
Google Analytics: For tracking and analyzing website performance.
Advertising platforms: For delivering personalized ads.
Please note that third parties may use cookies according to their own policies, which we recommend reviewing.

5. How to Manage Cookies

You can manage or disable cookies through your browser settings. Here’s how:
Google Chrome: Manage cookies
Mozilla Firefox: Manage cookies
Safari: Manage cookies
Microsoft Edge: Manage cookies
Alternatively, you can use tools like Your Online Choices to manage advertising cookies.

6. Consent and Cookie Banner

When you first visit our website, you are presented with a cookie banner where you can accept or customize your cookie preferences. You can change your preferences at any time by clicking on the "Cookie Settings" link at the bottom of our website.

7. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal reasons. Please revisit this page periodically to stay informed.

8. Contact Us

If you have any questions about this Cookie Policy, you can contact us at: Email: info@boutiquetones.com
Address: Via Lisbona 2, Foligno (PG) 06034, Italy